Kate is FemmeSoft’s business analyst and project manager, and usually the first person a new client talks to.
Her approach to discovery started on the bookshelf. Years of classic literature taught her that people rarely say what they actually want, and that the real story shows up in the details they skip. Feminist writers added a second habit: always asking whose point of view is missing. In a requirements meeting, those two habits do most of the work. The hardest part of a software project is rarely the code. It’s understanding what the business truly needs.
A typical moment: a client asks for an approval workflow for managers. Kate first asks who handles approvals in practice. Usually it’s assistants or team leads, not the managers. So instead of a new workflow, the client gets proper delegation.
“The request is almost never the whole story,” she says. “My job is to find the part nobody said out loud.”
For keeping projects on track, she relies on the kind of thinking heavy Euro board games reward: holding many moving parts at once and planning several moves ahead.
Clients notice the result. They feel understood early, and the project stays steady when things change.